Send an email to hello@sodealsolutions.com stating your order number, exactly what is missing, and the corresponding delivery address. This order number, exactly what is missing, and the corresponding delivery address. These will be sent as soon as possible.

We aim to dispatch orders placed before 9 p.m. on the same day.

As a result, our delivery time is 1 to 2 business days. Unfortunately, we are also dependent on the delivery times of the various courier services.

If your delivery does not arrive within this time, please feel free to contact us by email at hello@sodealsolutions.com, and we will look into it for you.

If you send us the correct delivery address by email before 7 p.m. that same day at hello@sodealsolutions.com, it can still be changed to ensure correct delivery.

If you have a VAT number and entered it during checkout, the invoice will be emailed to you within 3 business days.

If you did not provide your VAT number when placing the order, you can email hello@sodealsolutions.com with your order number as the subject and the correct billing details, namely the address, VAT number, and email address. The invoice will be sent to you by email.

Yes, that is possible. SODEAL works with various partners. If interested, please contact hello@sodealsolutions.com.